Terminate the script error in QuickBooks by yourself

Hello everyone! As evident by the title, our subject matter for discussion is script error in QuickBooks. As far as our online research goes it arises out of browser related configurations. If the QuickBooks application is under surveillance there then it might be the cause. Readers will find that it appears in different versions. Users have to look for different solutions for different versions.

Please read the entire article for more info.

Prologue to QuickBooks Script Error

Some of our readers might know that QuickBooks is widely used in the USA and Canada. In this application, various business accounting functions like bank reconciliation, payroll, inventory, bookkeeping etc. can be done. Although, as a software it falls prey to glitches. One such instance is the error message script error in QuickBooks. Good news is that it can be resolved.

What script error in QuickBooks means?

When this error occurs, it doesn’t let the users know with clear information of its whereabouts. After its popping, it will restrict the user from working on the platform and slows down the process for update. Most of the time, it is an issue connected to the browser.

Role playing factors of Script Error in QuickBooks

More or less the factors for script error in QuickBooks take place in the browser, they can be-

  • Malware infection
  • Blocked or disabled script processing feature
  • If the user tries to create an account with numbers that has been used for another account
  • Missing mandatory components of Active X

How do I get rid of script errors in QuickBooks?

As we have discussed previously, this error doesn’t have clear explanation as to why it has occurred. There are several approaches to scrutinize its whereabout and its process of elimination.

You may check out these approaches:

  • Add the official Intuit website as a trusted website in the Internet Explorer browser.
  • Clear Internet Explorer’s cache data
  • Run Internet Explorer in compatibility view
  • Turn off addons in Internet Explorer
  • Clear SSL certificates from Internet Explorer
  • Set internet Explorer as your default browser
  • Turn off script error notification in the browser settings
  • Add the URL in the error message to the Restricted Websites List in QuickBooks
  • Reinstall Internet Explorer (applicable for Windows 10 users only)

How do I fix a script errors?

If you want to fix the issue of script errors on QuickBooks, there are some quick solutions that you may search, some of them are-

  • Update the web browser
  • Refresh the web page
  • Disable Plug-ins
  • Try to open the web page in another browser
  • Check if other web pages are loading or not
  • Disable the hardware acceleration

QuickBooks running slow

Script error in QuickBooks make the issue of QuickBooks running slow. Other reasons include- outdated QuickBooks Desktop, corrupt/damaged or deleted QBWUSER.INI file, if the company file is too large that might be a problem, data damage on your company file, corrupt Windows operating system files or incomplete or partial QuickBooks installation, corruption in the local hard-disk or the storage device where the company file is saved. Both of the above errors are interconnected, as if QuickBooks runs slow because of aforementioned reasons then QuickBooks will incline to script error. Hence, solutions for the both are similar.

QuickBooks script error code 0

If the user faced the script error code 0, the solution for this is to remove the notifications for script error and adding Intuit to trusted sites. Here’s how to avail the Desktop support:

  • Navigate to the Help menu and select QuickBooks Desktop Help
  • On the search box, type in Phone support and hit Enter
  • From the result, click on Contact us link
  • Then write on Tell us more about your questionsection and click Search
  • Click the Start a Message button

QuickBooks 2021 script error

Try to add Intuit as one of the trusted sites in the in the Internet Explorer.

  • Launch Internet Explorer
  • Click Command, the select Tools
  • Select Internet Options, then go to the Security Tab
  • Click Trusted sites, and click the sites
  • In the add this website to the zone filed, enter *.intuit.com, and then click add
  • In the trusted sites window, uncheck Require server verification for all sites in this zone
  • Close the trusted sites window, then uncheck Enable Protected Mode
  • Close the browser

After the above steps we need to disable addons on the Internet Explorer, for this:

  • Launch the browser and then click Command
  • Select Tools, then click Internet Options
  • Go to Programs and then click Manager addons
  • Select disable add-ons, then click OK
  • Finally clear Internet Explorer’s cache data

Fix script error in QuickBooks Desktop

In order to the above, follow the steps below:

  • Press Windows icon + R keys together for the Run prompt
  • Type inetcpl.cpl in the command box
  • After opening internet options, click on the security tab
  • Now out of the security tab, click on the Trusted sites and then sites
  • Next a dialog box will appear with an option to add and a URL box. Enter the following URL in the box;
  • After adding the above URL, uncheck the box saying that need server verification for all sites in this zone
  • close the Trusted Sites dialogue box and uncheck the box that says “Enable protected mode” and click OK
  • Next click on the Custom Level button, then navigate to the section titled Scripting
  • Disable the following, then click OK
  • Active scripting
  • Allow status bar update via script
  • Allow websites to prompt for information using scripted windows
  • Now relaunch the application 

An error has occurred in the script on this page

In order to fix the issue of error on a particular page, the user can follow the same instructions that has been explained above. 

Script Error in QuickBooks 2020

In QuickBooks 2020, like any other previous versions, they are prone to this specific script error. The causes are given here:

  • When the users try to import data from a non-existent account
  • Users apply the name and numbers that are already in use
  • Corrupted Windows
  • Damaged QuickBooks data file 

What causes the script error?

When users try to launch a web page on Internet Explorer or by the default browser via QuickBooks, sometimes this access fails and a window pops up that says script error in QuickBooks. The main reason for this the underlying issue in JavaScript or VBScript codes. This error prohibits the QuickBooks application to download any information from the online server.

Last paragraph!

In the final paragraph, we can draw the conclusion that users should have an updated Internet Explorer or any browser for that matter to run QuickBooks application. Main problems related to QuickBooks are arising out of the browser only and the remedy too should target the browser settings. Apart from this, script error in QuickBooks shouldn’t be a trouble.

Summary: this writeup gives an idea of what it means to have a script error and how it can be terminated within the user’s ability. They are explained with near possible errors.

Author: Leslie Jordan, she is a bookkeeper who at times writes for accounting software.

Ruth Mazur